Technology Support Leads

A relatively new layer of support available to staff in each office are the Tech Support Leads. These identified staff members have been trained to handle many of the routine technology questions that surface on a day-to-day basis. When your Tech Support Lead is unable to answer your question, please refer to the Internal Technology Department Contact Guide to get the support you need. 

Tech Support Leads 
Chris Arend, Regional Administrative Assistant 
Delaware Co-location 
carend@heartlandaea.org • ext. 18104 

Valerie Hubert, Regional Administrative Assistant 
Ames Office 
vhubert@heartlandaea.org • ext. 12305 

Terri Barnes, Executive Assistant 
Administration Center 
tbarnes@heartlandaea.org • ext. 14310 

Terri Paulson, Regional Administrative Assistant 
Johnston Regional Education Center 
tpaulson@heartlandaea.org • ext. 18103 

Angela Bosworth-Cowman, Regional Administrative Assistant 
Adel Office 
abosworth@heartlandaea.org • ext. 11246 

Kathy Randel, Regional Administrative Assistant 
Johnston Regional Education Center 
krandel@heartlandaea.org • ext. 14340 

Cassie Britton, Regional Administrative Assistant 
Ames Office 
cbritton@heartlandaea.org • ext. 12319 

Carrie Roose, Regional Administrative Assistant 
Knoxville Office 
croose@heartlandaea.org • ext. 17100 

Colleen Chalfant, Regional Administrative Assistant 
Guthrie Center Office 
cchalfant@heartlandaea.org • ext. 13300 

Veretta Schuyler, Regional Administrative Assistant 
Parkview Co-location 
vschuyler@heartlandaea.org. • ext. 18106 

Victoria Chiles, Regional Administrative Assistant 
Newton Office 
vchiles@heartlandaea.org • ext. 12200 

Janet Steinkamp, Regional Administrative Assistant 
Carroll Office 
jsteinkamp@heartlandaea.org • ext. 15015 

Shelley Christensen, Registrar/Licensure Assistant 
Johnston Regional Education Center 
schristensen@heartlandaea.org • ext. 14668 

Kathy Teigland, Regional Administrative Assistant 
Indianola Office 
kteigland@heartlandaea.org • ext. 16264 

Sue Garvey, Regional Administrative Assistant 
Johnston Regional Education Center 
sgarvey@heartlandaea.org • ext. 18105 

Janice Walter, Central Office Administrative Assistant 
Johnston Regional Education Center 
jwalter@heartlandaea.org • ext. 14652 

Kendra Halferty, Regional Administrative Assistant 
Newton Office 
khalferty@heartlandaea.org • ext. 12202