Monday, August 17, 2020

Our Mission 

To improve the learning outcomes and well-being of all children and youth by providing services and leadership in partnership with families, schools and communities. 

Our Goals 

• Increase learning growth for students 
• Decrease the gap in achievement 
• Increase annual graduation rates 
• Increase gateways to post-secondary success


Agency Announces Change of Official Name – to Heartland Area Education Agency from Area Education Agency 11


A resolution was passed at the Aug. 11, 2020, Heartland AEA Board of Directors meeting to change the official name of the Agency to Heartland Area Education Agency from Area Education Agency 11. The Agency has been operating as Heartland Area Education Agency (AEA) for decades, but our official name has remained Area Education Agency 11. This change will help clarify any confusion and create continuity regarding the Agency’s business dealings. 

The Agency's Communications Department has encouraged staff to use the Heartland Area Education Agency (AEA) name when referring to the Agency. But now that it is official, we ask you to refrain from using any other previous versions of our name. If you have any questions, contact the Communications Department.

We'll "See" You Tomorrow for the 2020 All-Staff Meeting!

We look forward to connecting, celebrating and learning virtually tomorrow, Aug. 18, for our annual kickoff to the new academic year and a time to come together as an entire Heartland AEA staff! Despite meeting virtually instead of in-person, it will be an exciting time for us to be together.

We'll have the opportunity to hear from Chief Administrator Jon Sheldahl and special guest speaker Lyndsey Fennelly. Make sure you check “YES!” in your agency calendar invite (Zoom link included), and we’ll see you tomorrow!

Reminder: Required Before Returning to an Agency Workplace: Health & Safety Online Training

Before returning to an office or other workspace either full- or part-time or as needed, it is required that Heartland AEA staff take the AEA Learning Online module called R2L (Return to Learn): Health and Safety for Teachers and Staff. This module was developed by the Iowa Department of Education to provide districts and staff with information on creating a culture for health and safety. The training should take about 30 minutes to complete and needs to be completed only once.



In addition, before returning to an agency workspace or district building or client home, review this video tutorial regarding how to put on and take off a face mask/covering, face shield or other protective equipment. 

Do not return to agency offices or other workspaces including district buildings and client homes without taking the Return to Learn training and reviewing the video. 

If you have any questions, contact Britini Jones, Human Resources Assistant.

Reminder: Important Information from the Business Office: Expense Reimbursement, Mileage Reimbursement, Sales Tax and Receipts

Important FY 2020 Expense Reimbursement
Aug. 31 is the last date the Business Office will accept and process any claims for expenses occurring on or before June 30, 2020. Do not submit expense claims with dates crossing the new fiscal year. Use a separate expense claim if you still have reimbursable expenses that occurred prior to July 1. Please check your ‘Rejected Expenses’ link to see if you have any expense claims requiring your attention and resubmit after appropriate changes are complete.


If you have questions, contact Mary Heaberlin, Accounts Payable Specialist, at ext. 14818 or Brian Whalen, Business Manager, at ext. 14005.

New Mileage Reimbursement Rate
Beginning July 1, 2020, the reimbursement rate for Heartland AEA business-related miles changes to 41 cents/mile. The penny reduction is due to the IRS 2020 business mileage rate dropping from 58 cents to 57.5 cents per mile. If you have any questions, contact Brian Whalen, Business Manager, at ext. 14005.

Sales Tax and Receipts
Beginning July 1, 2020, Heartland AEA will not reimburse sales tax associated with purchases submitted through Expense Online. As a tax-exempt organization, our auditors are critical of the Agency reimbursing sales tax. Keep in mind that vendors (e.g., Payless, Amazon) generally deliver within 1-2 business days. To maintain proper internal controls, we prefer purchases to go through an agency purchase order. If you have any questions, contact Brian Whalen, Business Manager, at ext. 14005.

Reminder: Required Learning for Staff Working in Special Education to be Hosted Via Live Zoom in the Next Two Weeks

New!As was shared earlier this summer, there are a number of professional learning sessions being designed through statewide collaborative efforts, which will be required for practitioners working in special education across the state.

Heartland AEA will be facilitating a professional learning session entitled: Virtual Evaluation Considerations training. This course will help evaluators identify best practice considerations for engaging in evaluation practices in virtual learning environments. All certified staff who engage in Child Find processes should plan to participate in one of the following live Zoom sessions:

8:00 a.m. - 12 p.m. Aug. 19, 2020, Zoom Link
or
12:00 - 4 p.m. Aug. 24, 2020, Zoom Link

If you are unable to participate in either of the two options above, please discuss this with your Regional Director, so alternative plans can be made for you to engage in learning via a recorded version of the session.

Friendly Reminders About Monthly macOS Updates for Your Agency Computer Via Casper

The Heartland AEA Internal Technology Department has a monthly macOS update policy to apply important macOS updates to agency computers to assist in keeping computers updated and secure. The updates often include a restart of the computer and an installation phase that can take up to 20 to 30 minutes to complete. 

This policy becomes active on the 3rd Friday of each month at 8:00 a.m. It automatically installs any macOS updates starting at 9:00 a.m. on the 4th Friday of each month. The policy is automatically disabled on the last day of the month at 11:59 p.m. If any of the updates installed require a restart, you will be notified with a message. A video of the process can be seen here. 

You can check for and install macOS updates any time by going to the Apple Menu, choosing System Preferences and clicking on Software Update. If there are updates needed, they will be listed there, and you can install them from there. A video of the process can be seen here. 

It’s important that you don’t interrupt the update process by pressing and holding the power button. Once the process starts you need to let it complete on its own. Sometimes these updates require special firmware updates that will cause the computer to turn off for a minute or more. You should not press the power button when this happens. All updates require the computer to access the Internet, so you don’t want to disable Airport or disconnect from ethernet during the installation. 

Frequently Asked Questions 

Q: How do I avoid having Casper automatically install macOS updates when it’s not convenient for me? 

A: Start by selecting the longest deferral time when you see the notification about updates. Then you can install any available updates by going to Apple Menu > System Preferences > Software Update sometime before the 4th Friday of the month and install them when it’s convenient for you. Usually, Apple releases updates on a Tuesday, so the best days to check are typically Wednesday or Thursday of the 4th week of the month. 

Q: I’m worried something unexpected will happen, and I will lose data if I perform a macOS update. What can I do to prevent that? 

A: The best way to eliminate the possibility of something unexpected happening is to initiate the updates yourself from the Software Update System Preference pane and not wait until Casper does the installation on the 4th Friday. By doing that, in conjunction with the things below, you will greatly improve the chances for a smooth update. 

  • Connect your computer to your power adapter. 
  • Perform a Time Machine backup. 
  • Restart the computer and close any opened applications before you attempt to install the updates. 

If you do happen to get in a situation when Casper is installing the updates for you, we would recommend connecting your power adapter to your computer before you do the restart, if possible.