Monday, December 16, 2013

Changes in Long Distance Calling

The Internal Technology Department received a request earlier in the year to change long distance calls so that the Heartland AEA telephone number will display on the receiving end (via caller ID). The reason for this request was parents were hanging up the phone when they saw the number listed as “unavailable.” 

Because of this change, you will now hear a long continuous tone after you dial the number. Please enter the long distance code at this time and your call will go through. If you have any questions, contact Tuan Dao, Network Administrator, at tdao@heartlandaea.org or ext. 14413.

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