Security Warning
In the field of computer security, phishing is the criminally fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication. Communications claiming to be from popular social Web sites, auction sites, online payment processors or IT administrators are commonly used to lure the unsuspecting public. Phishing is typically carried out by e-mail or instant messaging, and it often directs users to enter details at a fake Web site that looks and feels almost identical to the legitimate one. Even when using server authentication, it may require tremendous skill to detect that the Web site is fake.
Several Heartland staff members recently reported receiving suspicious e-mails asking for passwords or other personal information. You should never put any personal information in an e-mail that might compromise your security. IT staff will never request any information through e-mail like username, password or anything else personal that could compromise your security or that of the Agency. Please do not respond to e-mails asking for personal information. Phishing can also come in a phone call, so just be cautious, as these attempts seem to be escalating.
Agency Phone System Reminder
Please remember that it is not necessary to call long distance between Heartland branch offices. Every staff member has a five-digit extension that can be dialed toll-free from any office. Staff extension numbers are available in the PeopleBox staff directory online.
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