The Interactive Health member portal offers users the ability to connect personal activity tracking devices and apps such as an Apple Watch or Fitbit. Syncing a fitness device with the member portal allows users to seamlessly connect their offline activity with their digital wellness experience for overall deeper engagement.
Opportunities for Improvement
Through on-going user testing and client feedback, Interactive Health has identified a number of opportunities to improve the overall user experience of connecting one’s fitness device to the member portal. This product update will result in:
- Higher syncing success rates
- Lower member frustration
- Deeper engagement with the wellness program
Check out this document from Interactive Health for all the information.
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