LifeWorks EAP Update: New Personal Logins and New Perks Section (Hint: Cashback Rewards & Discounted Gift Cards!)

As you know, LifeWorks is our agency’s confidential Employee Assistance Program (EAP) and innovative well-being resource offering support and guidance for you and your colleagues. Their services are available any time by phone, online or by mobile app – all at no cost to you. LifeWorks provides support and services for your mental, physical, social and financial well-being, and Heartland AEA is pleased to announce that as of March 1, 2019, you have access to enhanced services through LifeWorks.   

What's changed? 
You will receive an email invitation from LifeWorks tomorrow (March 12) that will prompt you to create your own personal username and password to access the LifeWorks platform. (This will replace the current username and password that is the same for all Heartland AEA employees.) The enhanced “Life” section will appear the same with tools, podcasts and articles for Family, Health, Life, Money and Work, but now there will also be a “Perks” tab that has exclusive offers, cashback rewards and discounted gift cards. Perks Perks is the place to help you save and earn cash back when shopping. With a huge range of retailers, there’s something for everyone. 

• Shop Online & Gift Cards - Browse hundreds of retailers and follow LifeWorks’ special link to earn cash back on your purchase. Watch your cashback grow or transfer it into your PayPal account. You can also purchase discounted digital gift cards right from the platform! 
• In-Store and Exclusive Offers - Gives you great deals and discounts on in-store and online purchases all in one place. You can browse offers in the In-Store and Exclusive Offers tabs. Simply click on the offer you are interested in for details of how to redeem it. 

User Guide 
Read more about LifeWorks in the LifeWorks User Guide. 

Email Invitation 
Reminder: Watch for your email invitation from LifeWorks! Follow the instructions by selecting the link in the email, enter your Heartland AEA email as your username and set a password of your choice. Then rediscover the enhanced LifeWorks platform! 

LifeWorks is here for you, whenever you need them, day or night. 
Online: login.lifeworks.com 
Toll-free: 1-888-456-1324 
Service in Spanish: 1-888-732-9020 
TTY: 1-800-999-3004 
App: Download the free “LifeWorks” app 
 

If you have any questions, contact Juliette Houseman, Benefits Specialist.