Monday, June 18, 2018

Important Message to Health Plan Participants – New Wellmark ID Card Coming Soon

All employees enrolled in a health insurance plan through Heartland AEA will soon receive a new Wellmark ID card in the mail. Your new ID card includes a new Wellmark ID number, so it will be important to put it in your wallet and destroy any old ID cards. 

To make sure you are using the most recent card, look for the print date shown in the lower-left corner on the front of your ID card. Start using your new Wellmark ID card for all your health care and pharmacy services beginning July 1, 2018 going forward. If you use an old card, your benefits may not apply correctly and payment of your claims could be delayed or possibly denied.   
 

Prefer to get your Wellmark ID card on your smartphone? 
Download the Wellmark mobile app! You can download the mobile app from any of the app stores, or visit wellmark.com/GoMobile. Open the app and select myWellmark. Log in using your myWellmark user ID and password. If you aren’t registered for myWellmark yet, create an account by going to Wellmark.com. You will need an email address and your Wellmark member ID, found on your ID card.   

If you have questions about your new ID card or your health plan benefits, contact Juliette Houseman, Benefits Specialist at ext. 14315.

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