Get to Know YOUR Heartland AEA Business Office Staff

In order to better serve you, the Business Office would like to help you get to know its staff members a little better. Learn some of the major responsibilities of the staff, how long they’ve worked for the Agency and why they choose to work here every day.  

Steve Jordan (Senior Payroll Specialist/JO)  


Years of Service to Heartland AEA: 10 


Some of the Things I Do…  
• Process deductions, direct deposits, paychecks, W-2s and W-4s 
• Provide employment verification for loans, mortgages, etc. 
• Process and respond to questions about IPERS and 403(b)/457 plans 
• Process timesheets and addendums 
• Process unpaid leaves and vacation payouts 
• Respond to jury duty questions 


What are you passionate about?  
My family and doing excellent work for Heartland AEA staff. 


What do you enjoy most about working at Heartland AEA?  
The opportunity to work with great people. 


What’s one word you’d use to describe the Business Office team?  
Cohesive 


Heather Rinderknecht (Accounting/Human Resources Associate/JO)  


Years of Service to Heartland AEA:  1 


Some of the Things I Do…  
• Process new employee paperwork 
• Process accounts receivable/cash receipts 
• Respond to leave balance questions 
• Provide support to Human Resources 
• Provide State ID cards 
• Respond to questions about licensure and Mandatory Reporter training notifications 


What are you passionate about?  
My family, travel and fitness. 


What do you enjoy most about working at Heartland AEA?  
I love the people and our mission to support kids! 

What’s one word you’d use to describe the Business Office team? 
Teamwork