Monday, June 19, 2017

New Addition! Reminder: Q & A About Transition from Kabel to 121 Benefits

Below are some common questions that staff have been asking about the Kabel to 121 Benefits transition.

NEW! Q: If I get new glasses, go to the doctor or have some other medical, vision, dental and/or prescription out-of-pocket expense during the blackout period, will I just have to pay that expense myself?
A:
Fear not! The blackout period only means that you will not be reimbursed for claims during that time period. Save your receipts and file your requests for reimbursement through 121 Benefits on or after July 1, and you will be reimbursed as you normally would!
 

Q: Will my HRA balance transfer from Kabel to 121 Benefits automatically? 
A: Yes. Any HRA balance over $0 will transfer automatically to 121 Benefits--employees don't need to do anything. (Once you create your new account on the 121 Benefit website, you will have access to your account(s).)

Q: I have $1.75 in my flex medical account. How can I zero that out so I don't have to pay the administration fee? 
A: You must submit a reimbursement request (for that amount or greater) to Kabel by June 14 or that account balance will roll over and you will be charged a monthly fee of $3.60, which is the fee that will accompany flex medical accounts administered by 121 Benefits. 

Q: I have a balance in my flex medical account under $500. How long will that continue to roll over?
A: Indefinitely. If it rolls over into the 2017-18 benefit year, then you can use it for expenses incurred during that year. Keep in mind that there is an administration fee of $3.60 per month for all flex medical accounts, regardless of the balance.

Q: Can I get a prepaid benefits card for my HRA?
A: You will not receive a benefits card (the Benny Card) for an HRA account--the cards are only for flex medical account participants since it follows different administrative rules. You can only receive HRA money when it is available in your account.

Q: I have $322.44, and I am enrolled in the 2017-18 flex medical plan. Do I need to spend all of this money to clear out my account?

A: No. Your money will automatically rollover and be in addition to the amount you are having deducted into your account during the 2017-18 benefit year.

As always, if you have any questions, contact Juliette Houseman, Benefits Specialist.

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