More Information About Transition From Kabel to 121 Benefits for Flex Medical, Dependent Care & HRA Plan Administration

As you were notified last week, Heartland AEA is transitioning administration of its FSA and HRA plans to 121 Benefits effective July 1, 2017.

What you need to KNOW:  

Blackout Period
There will be a 2-week “blackout” period from June 15 to June 30 and no FSA or HRA claims will be reimbursed during this period. This ensures that your elections, payroll deductions, claims and payments transition smoothly from Kabel to 121 Benefits. 

Filing Claims in June
If you file a claim on or before June 14, submit your claim to Kabel. If you file a claim after June 14, submit your claim to 121 Benefits, even if the date of service occurred prior to June 14. Claims sent to 121 Benefits during this “blackout” period will be processed once the blackout period has ended.  

Flexible Spending Debit Cards
You will not have access to your current flexible spending debit card after June 14, 2017. New debit cards will be issued. “Benny” cards from 121 Benefits are expected to arrive in late June or early July. You will receive two cards – do not throw them away. These cards will look similar to the cards you currently have through Kabel. The cards will automatically activate the first time you use them and are good for three years from date of issue. 

Current Balances
Your account balances will automatically transfer to 121 Benefits. No action is required on your part. 

New Direct Deposit Forms 
If you are currently using direct deposit for claim reimbursement(s), you will be required to complete a new form with 121 Benefits. Forms are available on 121 Benefits’ website and will be available on the Intranet. Complete and mail or fax to 121 Benefits. Checks are still available to those who prefer this method of reimbursement.

What you need to DO:

• Remember the blackout period dates – June 15-30, 3017.
• Watch for new “Benny” cards, arriving in late June or early July.
• Complete a new Direct Deposit form if this is your preference.
• Download the 121 Benefits mobile app for your smartphone.
• Check out the 121 Benefits website for great tips, blogs, a searchable eligible expense list and more!
• Watch for additional communications.
  

If you have any questions, contact Juliette Houseman, Benefits Specialist, at ext. 14315.