At Heartland AEA, we define culture as “the way we do things around here.” It’s about our collective behaviors that are driven by our individual assumptions and beliefs. This matters because our collective behaviors lead to our results. Culture is often confused with climate, which is “the way we feel about the way we do things around here.” Obviously, both culture and climate are important.
Is it possible to shape our culture (the way we do things around here)? Absolutely! And we have been actively working to shape our culture over the past several years. In the spring of 2012, 2013 and 2014 our agency administered the Denison Organizational Culture Survey to a stratified sample of our staff, and last year the survey was administered to all agency staff. The Denison Survey is designed to assess an organization’s strengths and weaknesses as they apply to organizational performance. In past years we’ve also included two modules, trust and commitment, with the survey. Click here for a brief video about the culture model narrated by Dan Denison, author of the Denison Survey.
What do we know about our results so far? Over the four years in which the Denison survey was administered, our agency saw what the Denison consultants call “textbook progress.” In other words, our efforts have impacted our assumptions, beliefs and behaviors (the way we do things around here), which in turn is reflected in more positive survey results. This was made possible by our collective input, suggestions and actions. This infographic shows a snapshot of the Agency’s progress from our original 2012 survey.
What’s next for ALL staff? It is time to update our culture (the way we do things around here) survey results once again.
- The Agency Planning Council (APC) has decided to move forward with administering the entire survey in even numbered years and administering a portion of the survey that measures specific traits from the Denison circumplex in odd numbered years. That means, based on feedback in last year’s survey, staff will complete a survey based on the Consistency trait this year. In last year’s results, Consistency was identified as an area with opportunity for growth.
- The survey is scheduled to launch on March 20 and will close on March 31.
- All employees will receive an email with a link to the survey. This link will take you to a survey website that has been designed specifically for Heartland AEA. Please be as honest as possible when completing the survey. Your responses are completely confidential and cannot be tracked.
Thank you in advance for your time and feedback!
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