Tips for Those Having Trouble Registering for Five to Thrive Challenge

Agency staff who have double insurance coverage or are covered by their spouse's Wellmark plan, as well as Heartland AEA’s Blue Choice plan, may experience difficulty logging in to get to their Wellness page and may temporarily be unable to sign up for the Five to Thrive Challenge. Wellmark has notified us that they are experiencing a glitch with their system due to an update that they ran earlier this month. Wellmark suggests the following:



The member should select their AEA policy from the drop down menu after logging in at Wellmark.com. They will click “Go,” wait for the screen to refresh, click “Go” again and once the screen refreshes the second time, they should be able to access their Wellness Center for AEA. There is a fix going in at the end of January that will solve the ongoing issue but this was the workaround for our members until that fix on myWellmark goes into effect.

We are sorry for any inconvenience this causes. If you are unable to sign up for the Five to Thrive Challenge, contact Katie Streff or Juliette Houseman.