Monday, April 21, 2014

Benefit Enrollment Continues; Instructions for Setting Up Kabel Online Accounts

There’s only a week and a half to go to get enrolled! Don’t delay – do it today!! Due to many questions that have arisen about our flex plan and HRA, please see below for information about setting up an online account with Kabel Business Services. This article has previously run in The Connection, but the information is still current. 

How to Set Up an Online Account with Kabel Business Services 
Do you have money in a medical or dependent care flex spending account or an HRA (health reimbursement arrangement)? 

If you have previously set up an account online with Kabel Business, you may have noticed that their website has changed. You now will need to set up a separate login and password for each of the three possible plans that you participate in. Follow these instructions and if you run into difficulty, please contact Kabel Business directly at 515-224-9400. 

Participants may log on to www.kabelbiz.com Select the “employee” link. This will take you to the log in website. Or you will have the option of clicking on Password Re-set and User Name Retrieval. 

Enter the following information as it appears on your employer’s records so Kabel can identify you. 
First name 
Last name 
Date of birth mm/yy 
Home ZIP code (first 5 digits) 
Social Security number (last 4 digits) 

An image appears on the page. You must enter the characters from the image above. 

Follow the instructions given. 

Having an online account with Kabel will enable you to log in any time and check your balance, see if they received a claim that you faxed in and help you to monitor how you’re doing at using your balance before the end of the plan year. However, please be aware that the dates Kabel uses on the website are not necessarily correct. For example, if you plan to remain a full-time employee with Heartland AEA, you do not need to use your HRA dollars before the end of the plan year. Those unused dollars will simply roll over to the new plan year. 

If you have questions on the beginning and ending dates of your plans, contact Juliette Houseman, Benefits Specialist, at jhouseman@heartlandaea.org or ext. 14315.

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