Customer Satisfaction Survey: The Results are In...And Our Schools Delivered!

The results are in on the Iowa AEA Customer Satisfaction Survey, and Heartland AEA has reason to celebrate. Although we did not reach our goal of a 36% participation rate, we are thrilled with the 30.72% rate that we received! This is a 61.1% increase from last year! We appreciate the 4,594 individuals who took the time to complete the survey. The data collected from the survey will be used to make important program decisions that benefit all schools in the Heartland region. Thank you to all staff members who encouraged school staff to fill out the survey.