Monday, August 16, 2021

Reminder: You’ll Be Doing Your In-office Copying, Printing, Faxing and Scanning on New Equipment!

New Equipment Being Installed
The Internal Technology Department is excited to announce that the Agency recently signed a new agreement for leased copiers to replace the existing units in many of our locations. The rollout of these new copiers began in July and is expected to be completed in August. Office locations receiving new copiers include Adel, Ames, Carroll, Guthrie Center, Indianola, Johnston Administration Center, Johnston Regional Education Center, Knoxville, Newton and Northview Co-location. 

All locations will have a color-capable copy/print device with faxing and scanning capabilities. Once deployed, the devices will be available in Self Service so that you can add them to your computer. All the copiers will have labels on them to let you know the name of the device that you need to look for in Self Service to install it. 

Training
There will be training provided by the vendor in all office locations. You can find the schedule of staff training dates and start times by checking with the administrative assistant in your location. 

Frequently Asked Questions
You can find answers in this Frequently Asked Questions document.

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