You received an email on April 18 with detailed instructions about how to perform this upgrade. This is a fairly simple process, but it will take some time. For example, if a new computer is being upgraded in the Johnston REC, the process could take as little as 35 minutes. If an older model is being updated using home Wi-Fi, it might take 2-3 hours. So, you’ll want to plan your time according to what computer you have and what network you’ll be using.
Included in the email is a short video we encourage you to watch prior to doing the upgrade so you know what to expect. You will also want to do a Time Machine backup on your external hard drive just prior to performing the upgrade. You will need 15 GB of free space in order to perform the upgrade.
For those of you who upgraded your operating system as part of the pilot group, thank you for your willingness to help us test the process. If you were part of the pilot, there’s no need for you to do any additional upgrades at this time. The Internal Technology Department asks that you complete the upgrade to OS 10.13 by May 11, before the rush of the end of the school year. Starting May 4th, if you haven't already upgraded to macOS High Sierra, you will see the message below daily reminding you to complete the installation.
If you have any questions, contact the Internal Technology Team.
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