The Internal Technology and Information Systems Departments are actively researching alternatives to restore remote access for agency staff to the Employee Dashboard. We hope to have more information about that soon.
In the meantime, beginning May 22 at 7 a.m., staff must be located in a Heartland AEA office or co-location and be connected to the HAEAstaff network in order to log into the Employee Dashboard. Several staff members have asked questions about these changes, and below you will find a Q & A to address them.
Q: Why do we have to make these security enhancements now? Is there some way this change could be pushed to mid June, when most staff would be off contract?
A: This vulnerability is considered critical, so immediate action is necessary to keep our systems and our data secure.
Q: If I have an agency provided hotspot/cell card, can I use that to get to the Dashboard?
A: No, you still have to be on the HAEAstaff network.
Q: Can I access the Dashboard from my school's network?
A: No
Q: Where are the Agency’s co-locations?
A: Our co-locations are at Delaware Elementary in the Southeast Polk district and at Parkview Middle School in the Ankeny district.
Q: Will we be able to use a VPN (virtual private network) to connect to the Agency's wireless network remotely?
A: The Internal Technology and Information Systems teams are considering all options at this time. Once a solution is identified that meets the connectivity needs of all staff, we will let you know.
Q: Can my administrative assistant initiate leave for me in the online leave system?
A: Yes, your "Need to Know" can initiate leave, and you can complete the leave request when you are on the agency network.
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