Reminder: Set Your Out-of-Office Messages If You Will Be Gone For the Summer

If you are off contract for the summer months, we ask that you set your out-of-office messages accordingly. 



Change Gmail Vacation Responder (Out-of-Office Message) (sample below)

Thank you for contacting Heartland AEA. I will be off contract and out of the office from June *** until Aug. ***, 2017. I will return your message as soon as I can. If you need immediate assistance, contact *****. Thank you. 



Change Voicemail Greeting to Unavailable (sample below) 

Thank you for calling Heartland AEA. You have reached Sally Smith. I am currently off contract and out of the office from June *** until Aug. ***, 2017. Please leave a message, and I will return your call when I am back in the office. If you need immediate assistance, contact ******. Thank you. 



Tip: If you want to change your voicemail greeting from your home phone or cell phone, you may do so by calling either (515) 270-0405 or (515) 473-7450 and pressing # when you begin to hear the greeting. This gets you into your voicemail, and you can then follow the prompts to access your messages, change your voicemail greeting or set it to out-of-office if you are ill and want callers to get immediate help. Please be mindful not to refer a customer to another staff member who is also scheduled to be out of the office. Check with that person to make sure he or she will be available and aware that you are forwarding calls to them during your absence.