Q: How do I know what to put in when it asks for the child’s diagnosis?
A: All AEA services are given with blanket diagnosis for students: all birth to age 3 students have a diagnosis of 783.4 and school-age children will use V70.99. This is for all students billed by AEA.
Q: I am getting Error Code messages such as “No IEP on file.” What do I do?
A: The IMS system provides this information to Timberline. This was the process determined by the State Special Education Directors. Therefore, if IMS does not provide specific information to Timberline, error codes will pop up on the T-TRAK screen. This is not an AEA error nor does it mean incorrect information is in the IMS system. We will not be providing Timberline additional information on each individual student as they have requested. If you continue to receive error codes, assume those services are non-billable and you may submit your claims without those services entered.
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