In a recent customer experience survey, it was obvious that many Iowa Educators Consortium (IEC) clients found the website difficult to navigate and hard to use. As a result, over the past few months IEC staff has been diligently working to create a more user-friendly site to help customers find the information they need when making a purchasing decision.
The IEC is excited to announce the launch of its new and improved website based on customer feedback. The address is the same (www.iec-ia.org) but the site looks completely different.
Some of the improvements include:
• Top bar navigation that follows your path, page by page.
• Detailed category descriptions so you know what type of products are in each category.
• Fewer category headings.
• A more efficient search box tool to help you find specific products.
• At-a-glance list of vendors to make it easier to find your favorite company.
• Vendor spotlight feature to provide you with more information on a specific vendor.
While the website has changed, the IEC’s focus has not. It still remains dedicated to providing the best products at the best prices for Iowa schools, AEAs, libraries and government offices.
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