1) When you delete e-mails, they are moved to the Deleted Items folder. It is recommended that you regularly empty your Deleted Items folder to free up server space. Each e-mail account has a quota, and every e-mail in your Inbox, Filed Mail, Deleted Items AND your Sent Items counts against that quota.
2) Because deleted items are “out of sight, out of mind,” it is easy to forget about them, and they can take up a lot of server space. To prevent huge amounts of deleted e-mail from building up on the server, all e-mails in the Deleted Items folders are permanently deleted if they are 30 days old.
3) E-mails that you would like to save should be filed some place other than your Inbox (which will get very big in a hurry) or the Deleted Items folder. Create a series of subfolders under your Filed Mail; using file names that make sense to you, and move items into those files as appropriate.
4) Each person has a Junk E-mail folder as well. We encourage users to check their Junk E-mail folder at least once a day, because on occasion, legitimate e-mail is routed to the Junk E-mail folder. (E-mail servers make educated guesses as to whether or not an e-mail is “junk.” Sometimes the server guesses wrong and puts an item in your Inbox that is “junk” and puts an important e-mail in your Junk E-mail.) Any e-mail that is in the Junk E-mail folder that is 30 days old is also automatically deleted.
If you have questions about how to make subfolders, check your e-mail quota, empty your Deleted Items, etc., please contact Mike Permann (mpermann@aea11.k12.ia.us or ext. 14767), Greg Wilcox (gwilcox@aea11.k12.ia.us or ext. 14618) or Judy Cleveland (jcleveland@aea11.k12.ia.us or ext. 14538) for assistance.
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