A link to the annual Iowa AEA Customer Satisfaction Survey was sent to school district staff earlier today. The input collected in the survey will be used to measure our progress on our objectives and make decisions about programs and services we provide to our schools, children and families.
The survey will remain open from March 7 to April 8. We ask that you encourage school administrators and educators you work with to participate in this survey.
If you hold professional development trainings or meetings with school district staff between March 7 and April 8, please include a PowerPoint slide found here during breaks and/or at the end of the meeting to encourage participation in the survey.
If you get questions such as the ones below, there are answers you can use in reply.
Q: I’m really busy. Why should I take the time to do this since it doesn’t affect me?
A: As an agency, Heartland uses data to make decisions that affect every LEA and its staff. Your voice needs to be heard.
Q: Lots of people will be filling this survey out; one person won’t make a difference.
A: Only 21% of our LEA staff filled out the survey last year. That means approximately 2 out of every 10 individuals’ thoughts were used to make decisions for everyone. We know that having more individuals filling out the survey gives us more representative data to make better decisions.
Q: Will I be able to see the information gathered?
A: Yes. Each year we report information from this survey in our annual progress report. In addition, we share specific findings at various stakeholder meetings throughout the year. You can also contact your Partnership Director to request summary information.
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