Technology Update

Kerio Tips and Tricks

Sending an E-mail to Multiple People
Have you ever needed to e-mail more than a couple people at a time? If you have, then there is a quick way to do this. If the people you need to e-mail are already in one of your contact folders and you’ve set those contact folders to be searchable in Kerio, then the following trick will work.

Say I want to e-mail the following people: Arletta Dawson, Tuan Dao, Barb Dietrich, Judy Cleveland, Josh Burke and Jim Lagnese. If I click in the To: field and type the following: adaw, tdao, bdie, jcle, jbur, jlag and then press the tab key on my keyboard, it will automatically search my contact folders looking for matches and automatically put these people’s e-mail addresses in the To: field for me. If there had been multiple matches to one of the entries, a window would have appeared letting me choose which person I meant. Instead of using the person’s first initial and a few characters of their last name, I could have used just their first name or their last name. But the more specific I am, the less likely I am to get the pop-up window asking me to choose the person I meant.

If this trick doesn’t work for you, it’s probably because either you haven’t set your contact folders to be searchable or you are blocking pop-up windows in your browser.

To check for the first option, do the following:
1. Click the Settings button located above your e-mail address in the folder tree and choose Settings from the pop-up menu.
2. Click the Mail Composing tab and click the Choose folders button.
3. A window will appear listing all of the folders available in your folder tree. Click once in the box in front of any of the contact folders you want searched to put a check mark in the box. You want at least the Heartland MAIN subfolder located under the Contacts folder in the Public folders folder to be checked. You probably will want all of your personal contact folders to be checked as well.

To check for the second option, do the following:
1. In Firefox, go to the Firefox menu and choose Preferences.
2. Click the Content button and if there is a check mark in the box next to Block pop-up windows you can do one of two things. You can either click on the box to remove the check mark and click the red close button or you can add the Kerio server to the exceptions list. To add it to the list, click the Exceptions button and type keriomail.aea11.k12.ia.us in the box below Address of website and then click the Allow button to add it to the list. Now click the red close button to close the Allowed Sites window. Click the red close button to close the Content window.

Contextual Menus in Kerio
With a recent update to Kerio, we have regained the ability to right-click (MacBook users can get a right-click by putting two fingers on the trackpad and pressing the trackpad button) to get the contextual menus to appear in Kerio when using Firefox 3.x. You can still hold down the control key on the keyboard and click to get contextual menus to appear as well.

Next time you are in Kerio, try right-clicking or control-clicking on a message in your inbox to see some of the things you can do from the contextual menu.