Cognitive Coaching training is being offered this spring at the West Des Moines Learning Center on February 23 & 24 and March 23 & 24, 2009. Cognitive Coaching is a process for supporting individuals working together to improve their skills in a variety of situations.
Cognitive Coaching (Level 1) is a 4-day experience during which participants will build their communication and problem-solving skills through the process of becoming intentional about how we mediate for someone else’s effectiveness. Practice using the planning and reflecting conversation maps will be included. Research, modeling and practice will support learning how to integrate skills of trust, rapport, pausing, paraphrasing and mediational questions in conversations. Sign up is through the Heartland Professional Development Web site by clicking here.
Fierce Conversations training will be offered on March 12-13, 2009, in Conference Rooms 3 & 4 in the Johnston office. This workshop is based on the book Fierce Conversations by Susan Scott and will provide participants with opportunities to practice the structured conversations from her book. Sign up is through the Heartland Professional Development Web site by clicking here.
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