Tech Tip of the Week: Apple Launches New Customer Support Account on Twitter

Ever wish you could contact Apple and get support without waiting on the phone for a customer service representative? Do you enjoy learning tips and tricks about Apple’s products and apps? If you answered yes to both these questions, we have a great new customer service resource for you to explore. 

Apple has launched a new Twitter account, @AppleSupport, dedicated to providing customer support. The account went live at 8 a.m. on March 4, and within about 20 minutes, Apple representatives started responding to customers' requests for help. Customer service staff is already fielding questions about Apple Music and Apple IDs and tweeting out tips on how to use Apple products. Apple reps are available every day to answer your questions, from 7 a.m.-10 p.m. CST. Check it out!